Last updated October 22, 2026
2-year limited warranty
Who gives this warranty
ECOMX LLC, 3833 Powerline Road, Suite 101, Fort Lauderdale, FL 33309, USA (“CalmFront”, “we”).
Who is covered
The original buyer of a new CalmFront Air bought from calmfront.co.
What’s covered, and for how long
CalmFront Air is covered against defects in materials and workmanship for two years from the date of delivery. If your unit stops working properly during that time, we’ll repair it, replace it, or refund the price you paid, at our choice.
What’s not covered
Damage from drops, liquids, misuse, unauthorized repairs or modifications, and normal cosmetic wear.
How to claim
Email support@ecomx.io with your order number, a short description of the problem and, if you can, a photo or video. You can also write to us at ECOMX LLC, 3833 Powerline Road, Suite 101, Fort Lauderdale, FL 33309, USA. We reply within one business day.
Shipping for claims
For a valid warranty claim, we pay the shipping both ways: we send you a prepaid label or a replacement.
Limits
We are not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you.
Your rights
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Important
CalmFront Air is an air quality monitor. It is not a carbon monoxide alarm, smoke alarm or medical device, and it should not be used as one. Readings are for general information.
Questions? Email support@ecomx.io. We reply within one business day.